Lean Management in a Hair Salon. Where to Save Time and Money?
Table of contents
Can lean management be applied to hair salons? Absolutely! It can yield excellent results in terms of saving both time and money.
The word lean means "slim" or "without unnecessary elements." In business, it refers to eliminating all activities that are not essential to achieving the desired end result. Lean management is about efficiency – streamlining processes by removing unnecessary elements that waste time and resources.
What is lean management?
Lean management is a system aimed at maximizing value delivered to the customer while minimizing waste. Waste is defined as the use of resources that add no value.
The seven types of waste according to lean management:
- Overproduction – Creating goods or services without analyzing actual demand, leading to difficulties in selling them.
- Unnecessary movement – Physical or mental effort by employees due to poor organization or lack of procedures.
- Waiting – Downtime caused by inefficient use of resources.
- Unnecessary transportation – Moving raw materials or products without adding value.
- Excess inventory – Storing too many products, leading to costs and the risk of expiration.
- Defects – Costs resulting from poorly executed services, such as complaints or rework.
- Overprocessing – Using overly advanced tools or procedures that do not impact the quality of the final product.
Lean management in a hair salon – practical applications:
-
Overproduction:
- Don’t order more brochures or promotional materials than needed.
- Avoid excessive stockpiling if you produce your own products.
-
Unnecessary movement:
- Are workstations well-organized?
- Does the stylist have everything at hand, or do they have to move around the salon unnecessarily?
-
Waiting:
- Does your salon use a booking system?
- Are there still downtimes? Check if appointment durations are accurately planned.
-
Unnecessary transportation:
- Where do you order your products from?
- Can you purchase them locally or online instead of relying on international deliveries?
-
Excess inventory:
- Regularly check your stock. Do you have too many products that might expire?
- Invest in products with better, newer formulas instead of hoarding older ones.
-
Defects:
- How often do complaints occur?
- Are products or human errors to blame? Identify the issue and address it.
-
Overprocessing:
- Do you really need all the equipment in your salon?
- Can certain processes be simplified?
Summary:
Lean management can be successfully implemented in hair salons. The key is to carefully analyze all processes and eliminate unnecessary steps. Reducing waste not only saves time and money but also allows you to focus on enhancing customer service.
Related Posts
Nanoplasty, protein treatments, and hair botox are three distinct hair care solutions with unique benefits. Here’s how they differ:
Do you have curly hair that frizzes and dries out? The OMO method is here to save the day! This three-step hair care routine provides your hair with the essential nutrients it needs and delivers stunning results right from the first use.
Flat irons with titanium plates, such as the DIANA model, are renowned for their exceptional durability and resistance to damage.
A hair salon is not only a place for treatments but also a space where clients come to relax and connect. To maintain a pleasant atmosphere and avoid uncomfortable situations, it’s important to steer clear of certain topics. Here are five themes best left untouched:
Is hearing your client enough? The answer is no. Active listening, which involves fully engaging in the conversation, can significantly enhance communication and build trust. A client who feels heard and understood is more likely to return and view you as a professional and caring service provider.
Shiny, healthy curls are guaranteed to turn heads. If you’re looking to elevate your look, consider a permanent wave treatment. Just remember to choose wisely, as not all products on the market are kind to your hair’s structure.
Like other professions, hairdressers deal with health challenges specific to their line of work. Contact allergies are one of the most common issues, significantly affecting work enjoyment. Fortunately, there are ways to reduce or even prevent the risk of developing such allergies.
Can a dog accompany a client to your salon? Legally, there are no restrictions on bringing animals into hair salons, as pets do not carry diseases like HIV or hepatitis B or C. Whether to allow clients to bring their dogs or to bring your own pet to work is entirely up to you. Here are five important aspects to consider before making your salon pet-friendly.
How can you make your customers want to come back? While service quality and a customer-focused approach are crucial, they might not always be enough. It’s worth seeing your salon through the eyes of your customers to identify areas for improvement. Here are some strategies to elevate your salon experience:
A hair mask is an essential part of hair care that hydrates, nourishes, and strengthens your hair. However, many people make mistakes when using it. Learn how to apply a hair mask properly for the best results.