How can you make your customers want to come back? While service quality and a customer-focused approach are crucial, they might not always be enough. It’s worth seeing your salon through the eyes of your customers to identify areas for improvement. Here are some strategies to elevate your salon experience:

A hair mask is an essential part of hair care that hydrates, nourishes, and strengthens your hair. However, many people make mistakes when using it. Learn how to apply a hair mask properly for the best results.

Do you enjoy listening to music while working? Want to make the time spent by your clients more pleasant? Playing music in a hair salon isn’t as straightforward as it seems.

Interacting with a client with intellectual disabilities in a hair salon requires patience, empathy, and understanding. Here are some tips to ensure a comfortable and professional experience:

To ensure a client feels understood, simply hearing them is not enough; you must also demonstrate that you are truly listening and comprehending. In hairdressing, attention is often diverted to technical tasks like preparing dye or tidying up. By focusing fully on the client, you can reduce stress, enhance satisfaction, and establish yourself as a skilled and empathetic professional.

Should you apply conditioner after every wash or just occasionally? Is conditioner only for women? And do short hairstyles require conditioner? Let’s clarify these questions about this essential hair care product.

Can lean management be applied to hair salons? Absolutely! It can yield excellent results in terms of saving both time and money.

Hair is a mirror of your mental and physical health as well as your diet. Experienced hairdressers can glean a lot of information about their clients from the condition of their hair. Let’s uncover the stories written in your hair.

A child’s first trip to the hairdresser is a big event, not just for them but also for the parent, who often doesn’t know how to prepare. A new place, lots of stimuli, and unfamiliar faces – it’s bound to be a stressful experience for a child, especially if they are shy. Here are some tips to turn a scary encounter into a fun adventure:

Does your hair frizz, refuse to cooperate, and curl slightly at the ends? You might have curly hair without even knowing it! How to find out? Let us explain!