Privacy Policy

Data Controller
The online store dianabeauty.nl is the trade name of Kiljano, registered with the Dutch Chamber of Commerce under number KVK 94019525.
Registered office:
Geurdeland 17G
6673 DR Andelst
Nederland
VAT: NL005060594B10
For questions regarding personal data, please contact: info@dianabeauty.nl

General information
Diana Beauty attaches great importance to the privacy of its customers and website users. Personal data is processed with due care, confidentiality and in accordance with applicable laws, including Regulation (EU) 2016/679 (GDPR).

This Privacy Policy explains what personal data we collect, for what purposes we process it, on what legal basis we do so, and what rights you have as a data subject.

What data we may process
We may process personal data provided by you when you:

• place an order,
• create a customer account,
• subscribe to our newsletter,
• contact us by email or via the contact form,
• use functions and services available on dianabeauty.nl,
• take part in promotions, marketing campaigns or other activities organised by us.

The scope of processed data may include in particular:

• full name,
• delivery address and billing address,
• email address,
• phone number,
• company details and EU VAT number for B2B purchases,
• data relating to orders, payments, returns and complaints,
• technical data related to your use of the website.

Purposes of data processing
Your personal data may be processed for the following purposes:

1. to conclude and perform a sales contract, including order fulfilment, delivery, payment processing, returns and complaints handling,
2. to issue accounting documents, including invoices,
3. to create and maintain a customer account,
4. to contact you regarding your order, customer service matters or provided services,
5. to send newsletters if you have given your consent,
6. to send service, technical or organisational messages related to our services,
7. to market our own products and services, where permitted by law,
8. to analyse statistics and improve the operation of the store and the quality of customer service,
9. to ensure website security and prevent abuse,
10. to comply with legal obligations binding on the data controller.

Legal bases for processing
We process personal data on the basis of:

• Article 6(1)(b) GDPR, where processing is necessary for the performance of a contract or to take steps prior to entering into a contract,
• Article 6(1)(c) GDPR, where processing is necessary to comply with a legal obligation,
• Article 6(1)(a) GDPR, where you have given consent, for example to receive our newsletter,
• Article 6(1)(f) GDPR, where processing is based on our legitimate interest, in particular for customer service, website security, claims handling and analytics.

Newsletter
If you subscribe to our newsletter, we will use your email address to send you commercial and marketing information on the basis of your consent.
You can unsubscribe at any time by clicking the unsubscribe link in the newsletter or by contacting us at info@dianabeauty.nl.

Sharing data with third parties
Your data may be shared with cooperating entities only to the extent necessary for the provision of our services, in particular:

• courier and logistics companies,
• payment service providers,
• IT, hosting and website maintenance providers,
• entities supporting us in accounting, legal or administrative matters,
• analytics and marketing service providers, where permitted by law.

Your data may also be disclosed to public authorities where required by applicable law.

Cookies and technical data
When you use our website, information about your activity may be collected through cookies and similar technologies.
Cookies may be used for the following purposes:

• to ensure the proper functioning of the website,
• to maintain the user session and shopping cart functionality,
• to remember user preferences,
• to analyse traffic statistics,
• to improve website performance and service quality.

Analytics tools and third-party services
We may use analytics tools such as Google Analytics to better understand how visitors use our website and to improve our services and user experience.
These tools may collect information such as anonymised or shortened IP address data, device type, browser type, country, language, visited pages, time spent on the website and user interactions.

If you use third-party services or functions, for example social media services, the privacy policies of those third parties may also apply. We recommend reviewing their privacy policies separately.

Data retention period
We retain personal data for as long as necessary to fulfil the purpose for which it was collected, and afterwards for the period required by law or necessary for the establishment, exercise or defence of legal claims.
Data processed on the basis of consent is retained until consent is withdrawn, unless further processing is permitted on another legal basis.

Data security
We apply appropriate technical and organisational measures to protect personal data against loss, unauthorised access, disclosure, alteration or unlawful processing.
Access to personal data is limited to authorised persons who need such access to perform their duties.

Although we apply appropriate safeguards, no internet transmission or storage system can be guaranteed to be completely secure. However, we make every reasonable effort to minimise such risks.

Your rights
In connection with the processing of your personal data, you have the right to:

• access your personal data,
• rectify your data,
• erase your data,
• restrict processing,
• data portability,
• object to processing,
• withdraw your consent at any time, where processing is based on consent,
• lodge a complaint with the competent supervisory authority in accordance with Article 77 GDPR.

To exercise your rights, please contact us at: info@dianabeauty.nl.

Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy. The current version will always be published on this page. We recommend checking it regularly.

This Privacy Policy was last updated on 08.04.2026.